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Microsoft taking away a customer
Hi, a client of mine was approached by Microsoft and is about to sign them up directly via an Enterprise Agreement. We have had this client for over 2 years and they have licenses with us through C...
- Ok, so after reaching out to Microsoft partner support and calling the representative involved in signing up the customer, I was told that the intention is not to remove the reselling partner. On the Enterprise Agreement we will be listed as the reseller. I am not sure how get paid but I was told to make sure to be able to transact EAs. Thanks everyone.
Hi LicensingConcierge1,
Thank you. I filed a report as I think it's very unethical. Why would we partner with Microsoft if they just act like this? It seems that at the very least they should have contacted us and also made sure it was in the best interest of the client. They have not and it is not.
Thank you. I filed a report as I think it's very unethical. Why would we partner with Microsoft if they just act like this? It seems that at the very least they should have contacted us and also made sure it was in the best interest of the client. They have not and it is not.
Ok, so after reaching out to Microsoft partner support and calling the representative involved in signing up the customer, I was told that the intention is not to remove the reselling partner. On the Enterprise Agreement we will be listed as the reseller. I am not sure how get paid but I was told to make sure to be able to transact EAs. Thanks everyone.