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Microsoft taking away a customer
Hi, a client of mine was approached by Microsoft and is about to sign them up directly via an Enterprise Agreement. We have had this client for over 2 years and they have licenses with us through C...
- Ok, so after reaching out to Microsoft partner support and calling the representative involved in signing up the customer, I was told that the intention is not to remove the reselling partner. On the Enterprise Agreement we will be listed as the reseller. I am not sure how get paid but I was told to make sure to be able to transact EAs. Thanks everyone.
Microsoft Corp does not like this too, but Microsoft sales do not care....CSP is the preferred Microsoft customer program, but somehow Microsoft sales keep pushing EA above CSP.....we keep reporting this to Corp when this happens.....
Thank you. Through which mechanism do you report it to Microsoft Corp?
Mmk2118 Fellowmind is part of PAC and Inner Circle. So we reach out to our network and report this kind of behavior.
Same as LSP’s acting as CSP partners towards end customers, also not allowed….