Forum Discussion
Microsoft taking away a customer
Hi, a client of mine was approached by Microsoft and is about to sign them up directly via an Enterprise Agreement. We have had this client for over 2 years and they have licenses with us through C...
- Ok, so after reaching out to Microsoft partner support and calling the representative involved in signing up the customer, I was told that the intention is not to remove the reselling partner. On the Enterprise Agreement we will be listed as the reseller. I am not sure how get paid but I was told to make sure to be able to transact EAs. Thanks everyone.
Thanks Claudio. Sorry it happened to you. Is that not against the Partner agreement? Why would anyone continue working with Microsoft if this happens?
I am not aware of any section in the Partner Agreement that would prohibit this.
The problem was that any customer could switch from CSP legacy licenses to an EA at any time.
With the CSP-NCE, customers are locked in for at least one year if they purchase licenses for the one year term.
The problem was that any customer could switch from CSP legacy licenses to an EA at any time.
With the CSP-NCE, customers are locked in for at least one year if they purchase licenses for the one year term.
- I see. It just seems unethical.
Thanks for your input.
