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Microsoft taking away a customer
Hi, a client of mine was approached by Microsoft and is about to sign them up directly via an Enterprise Agreement. We have had this client for over 2 years and they have licenses with us through C...
- Ok, so after reaching out to Microsoft partner support and calling the representative involved in signing up the customer, I was told that the intention is not to remove the reselling partner. On the Enterprise Agreement we will be listed as the reseller. I am not sure how get paid but I was told to make sure to be able to transact EAs. Thanks everyone.
Mmk2118 Yup, we had this too.
I sent a polite but firm email to the Microsoft person telling them to back off. And to their credit, they did.