Forum Discussion
Managing accounts in multiple Partner/CSP tenants
How are other people managing accounts in multiple Partner/CSP tenants? We're a global partner with customers around the world. Microsoft's requirement that customers only be supported by partner/CSP tenants in the customer's region means that we have to create user accounts in many different tenants. This is hard to administer and hard for our staff to use. It would be less of an issue if guest accounts worked, but they don't.
Do you manually on/offboard accounts from all the different tenants? Have you purchased a 3rd party M365 tenant administration tool? Have you built your own tenant administration tooling to consolidate these tasks?
Your thoughts are appreciated.
This is their response:
There’s no way to have one domain and user login for multiple CSP tenants. Each tenant must be associated with its own domain, which means a user who needs to access multiple tenants will need multiple logins corresponding to each tenant.
11 Replies
Have you done MPN merge? Are all tenants connected/linked?
Some are, and some are not. The Partner tenants are linked in Partner Center (Microsoft Partner Center > Gears > Account Settings > Organization Profile > Tenants), but many of our CSP tenants are not linked. Even if they were, only Member accounts (logins) in those CSP tenants have access to CSP functionality.
- JillArmourMicrosoft
Community Manager
I have forwarded this to the team and will let you know when I get a response. :)
- JillArmourMicrosoft
I just pinged the team again. Stay tuned.
- JillArmourMicrosoft
This is their response:
There’s no way to have one domain and user login for multiple CSP tenants. Each tenant must be associated with its own domain, which means a user who needs to access multiple tenants will need multiple logins corresponding to each tenant.
