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asimawan13's avatar
asimawan13
Copper Contributor
Mar 08, 2026

MAICP - Legal Info and Identifier Pages are Blank - Partnership Delays

Hi All,

I need some serious support. 

I provided initial details for the MAICP  on 20-Feb-26 and on log in to the partner center 'Account Settings' the 'Legal Info' and 'Identifier' Pages are completely blank, so I cannot provide any details for further progress.

I wanted to contact someone, but the support links and pages seem to be too tricky to get a hang as how to contact someine and lodge a ticket, as yet I have not become a partner. The support pages have some dropdowns and has only the 'review solutions' articles to go to and NO TICKET can be submitted. 

I went to all links provided by the Microsoft Experts in different chats, but COULD NOT figure out as how can I submit a ticket.

Can someone provide a real solution, rather than just providing a series of links which do not lead anywhere?

The problem scenario is below:

The Pages which are blank:

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Support Submission Page:

See it is only providing either 'Review Solution' - which takes to loops of reading and coming back to same pages with no solution or information about UPDATING, while I have not been able to provide even initial details.

 

 

It

 

 

Even the page for support from AI the 'Workspace' cannot be added as below, I feel like stuck and need some great help please.

 

Can someone please guide with some solution, as I have been waiting for many days now, almost three weeks and have no way of raising the ticket for support as well?

 

Many thanks in advance.

Best Regards,

Asim