Forum Discussion
Issues with Cloud Partner Account
Hello all,
I am having an issue enrolling as a cloud partner. When I attempt to enroll I get the below error.
"The legal entity already exists for the given cid(s) 1277fe1e-4215-4d02-889c-23682f285884. Please contact support. (ReferenceId: d9203b26-8131-4690-c48e-08dcffbf2b44)"
I believe this is saying that my business is essentially already a partner, however when I go the partner portal to put submit a ticket I am unable to because it says I need a workspace. I attempt to enroll in a program and the entire cycle starts over again. I have been to the partner support page as well, and all it does is redirect me to the partner portal where I am unable to submit a ticket. When I go to memberships, I receive the below error.
There was an error while loading your data. Please try again later or https://partner.microsoft.com/en-US/support/contact-support, if the issue persists.
Correlationid: 78babd44-9e30-4770-bf6d-c177ab59620f
Timestamp: 18 Nov 2024 23:28:38 GMT
I click on "contact support" and, you guessed it, I am not able to submit a support ticket. Has anyone else experienced this? I would like to enroll my business as a CSP. Could someone help with this please?
3 Replies
- MBatt12Copper Contributor
Thank you for your response. Unfortunately, this did not work for me. I kept running into the same issue.
- JillArmourMicrosoft
Community Manager
I haven't heard of this, but it's got to be frustrating. Keep us posted on any progress.
Sharing this link in hopes one of the links works for you: Get support from Microsoft - Partner Center | Microsoft Learn