Forum Discussion
Ken_Leach
Mar 19, 2024Copper Contributor
How can I get contact info for my MSP representative?
I need to TALK (not get a like to all the web pages I have already read) to a Microsoft person that can help with my with MSP. We were told to contact our "PDM" but no one can tell me who that is. ...
LicensingConcierge1
Mar 19, 2024Former Employee
Hi Ken_Leach
When opening a support ticket, it's best to submit one ticket for each category so that the inquiry can be directed to the correct department or area of expertise.
As far as I know, the MSP is a retired Microsoft program. Depending on the program you're enrolled in, to have a one-on-one conversation, you'll need to purchase a support plan.
Otherwise, you can log into Partner Center to find documentation and resources to find answers to your question(s).
If you choose to use Partner Center, I can assist you by finding the documentation/resources. However, in order to best assist, please provide the following:
- What program did you enroll in?
- What are your specific questions?