Forum Discussion
Solved
Ending a reseller and MSP relationship
We had an inattentive MSP so we ended our contract with them in December of 2023. Unfortunately, this MSP is also listed as our MS365 reseller. I've been managing our system just fine without them ...
- Hi Daryn, if you are concerned the current reseller will suspend your licenses you should switch to another reseller. If the licenses are annual, then you will incur a cost but at this time only azure subscriptions can be transferred between resellers.
JillArmourMicrosoft
Community Manager
Community ManagerDaryn_Guarino I think this string would fit better in our CSP discussion board, so I am moving it on your behalf in order to get you more responses. 🙂
Thank you for being part of the community!
-jill
- If you are concerned about the integrity of the MSP then you should revoke the DAP/GDAP access.
This has no impact on any licenses they provide but does prevent them gaining access.
Likewise, if the MSP has any user or guest accounts in your tenant, then you should take appropriate precautions.
Assuming your licenses are NCE, annual commitment term, then the MSP could suspend them, but they would as the partner still be billed by Microsoft. So probably not in their interest to this. Otherwise why would pay them for the licenses.
