Forum Discussion
cstlqj666
Aug 14, 2026Occasional Reader
Employment verification rejected and unable to create support ticket due to Workspace error
Hello Microsoft Team,
My account's employment verification was rejected (Verification Status: Rejected).
When I try to submit a support ticket in Partner Center to resolve this, the Workspace dropdown shows "No results found", which completely locks me out from creating a support request. I am stuck in a loop.
Could a moderator please help escalate this case to the Vetting and Verification team, or advise how I can submit my documents?
Here are my account details:
- Company Name: 长沙天籁奇迹网络科技有限公司
- Seller ID: 95445230
- Email: email address removed for privacy reasons
Thank you for your assistance!
1 Reply
- JillArmourMicrosoft
Community Manager
try submitting a ticket this way: How to log a Microsoft support ticket without a partner account | Microsoft Community Hub