Forum Discussion

Pascal3's avatar
Pascal3
Copper Contributor
Jan 23, 2026

Duplicate functionality due to added functionality (1st of July)

In July additional functionality will be added to several Microsoft products, in this case I have a customer that currently has Microsoft 365 E3 and a separate Defender for Office 365 Plan 1 license....
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RobertHemsley's avatar
RobertHemsley
Brass Contributor
Jan 27, 2026

Hi Pascal3​ 

 

I believe that in this scenario, you should be able the cancel the license at it will become redundant, similarly to how you can request cancelations for redundant licenses when upgrading from E3 to E5 but already have some of the add on components. 

To cancel a duplicate or redundant subscription after an upgrade, use the AI assistant if available, or submit a ticket manually.

 

JillArmourMicrosoft​ 

 

  • Pascal3's avatar
    Pascal3
    Copper Contributor
    Jan 29, 2026

    Dear Robert, 

    Thank you for the answer!

    That is exactly what I would like that will happen.  The question is if this can be confirmed,  that it actually works. Or do we have to test it?

     

    • RobertHemsley's avatar
      RobertHemsley
      Brass Contributor
      Feb 02, 2026

      Unfortunately there is no documentation that confirms this. I would think this is something that Microsoft will clarify as we get closer to the 1st of July.

      • MartijnElfers's avatar
        MartijnElfers
        Bronze Contributor
        Feb 04, 2026

        I agree on this, based on previous experiences you can manually log a ticket to cancel a redundant subscription midterm. 

         

        Cheers,

        Martijn