Forum Discussion
Nancy_Moss
Oct 31, 2023Copper Contributor
Does Microsoft provide Microsoft CSP partners with notifications about customers changing partners?
Does Microsoft issue notifications to the Microsoft CSP administrator when one of the Microsoft CSP customers leaves the current partner to change to a new Microsoft CSP partner? Is it an email sayin...
- Nov 03, 2023
Hi Nancy_Moss ,
Since it is currently not possible to move NCE licenses to another CSP partner, the customer must wait until the NCE licenses expire.
You need to make sure that Auto Renew is disabled. So that the customer can order the licenses from the new CSP partner when they expire.
Nancy_Moss
Nov 02, 2023Copper Contributor
This is for Azure subscriptions. Is the process the same for licensing? Or does the CSP partner have to suspend the customer licensing that moves to another CSP partner? I didn't see that information in the article.
ClaudioStallone
Nov 03, 2023Steel Contributor
Hi Nancy_Moss ,
Since it is currently not possible to move NCE licenses to another CSP partner, the customer must wait until the NCE licenses expire.
You need to make sure that Auto Renew is disabled. So that the customer can order the licenses from the new CSP partner when they expire.