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Nancy_Moss's avatar
Nancy_Moss
Copper Contributor
Oct 31, 2023
Solved

Does Microsoft provide Microsoft CSP partners with notifications about customers changing partners?

Does Microsoft issue notifications to the Microsoft CSP administrator when one of the Microsoft CSP customers leaves the current partner to change to a new Microsoft CSP partner? Is it an email sayin...
Cloud Solution Partner Program (CSP)
Customer Lifecycle Management (CLM)
  • ClaudioStallone's avatar
    ClaudioStallone
    Nov 03, 2023

    Hi Nancy_Moss ,

     

    Since it is currently not possible to move NCE licenses to another CSP partner, the customer must wait until the NCE licenses expire.

     

    You need to make sure that Auto Renew is disabled. So that the customer can order the licenses from the new CSP partner when they expire.

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