Forum Discussion
CSP Account suspended without notification, no explanation given
Hi, I’m sorry you’ve been left without a clear reason after being a partner for several years. Start in Partner Center under Account settings → Legal info or Partner profile and look for a verification state, rejected item, expired document, unpaid invoice or a “Fix now” action. Confirm that the organization’s legal name, registered address, domain ownership and primary contact match the official business records exactly. I would avoid creating a second enrollment until Microsoft support confirms that this is required, because duplicate accounts can make verification more complicated. Add all existing ticket numbers to one case and request that support identify the exact suspension category and route the case to account verification or compliance. Include your tenant ID, Partner ID, the date access stopped and screenshots, but do not post customer details or identity documents publicly