Forum Discussion
CSP account suspended without notice, no explanation given. What are my options?
The pattern I keep seeing across these threads is small compliance fields that go wrong on their own and add up: address re-verification that doesn't clear itself after you fix the address, one admin's MFA lapse dropping your security score under the line, the October 2025 revenue floor catching dormant accounts.
None of these feels big enough on its own to get you suspended, which is why so many partners say they got hit with no warning.
Your May follow-up is the strongest sign I've seen this is a Microsoft system error, not an enforcement: you're still getting Surface DMP confirmation emails while your CSP is suspended. If one Microsoft system still treats you as a partner while another doesn't, the two sides aren't in sync.
ShayD and Amarbat had the same thing happen in the Direct Bill termination thread. Microsoft eventually admitted in writing the data was wrong, but they still didn't put them back automatically.
Looking back, was there one specific thing that triggered yours, or is the Surface DMP contradiction bigger than anything you can point to?