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Abhi_Ahuja's avatar
Abhi_Ahuja
Copper Contributor
Nov 06, 2025
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Azure migration from Old Company that filed Bankruptcy

Hey everyone! We have a unique situation with a customer regarding Azure tenant/workloads. The customer has purchased a company that went bankrupt a few months back, and have inherited their assets which includes a SaaS product hosted on Azure. Microsoft has been sending them invoices for the outstanding balance of the Azure consumption under the old company which is still hosting the application (with active customers). Now they need to move to a new tenant under their name - which is where we are helping them, but they want to find out if we transfer this workload to the new tenant, will the balance be attached to the new company (even though we have paperwork that they have purchased the company)? They are considering moving away to GCP or AWS if it is attached, but we are trying to get them to stay on Azure. 

We haven't been able to get a straight answer from anywhere. We also want to make sure their application doesn't go down in the event MS decides to shut it off. 

Can someone guide us in the right direction to someone that can help us - the correct billing/legal/AR dept at MS to get the right answer? Your help is appreciated!

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4 Replies

  • JillArmourMicrosoft's avatar
    JillArmourMicrosoft
    Icon for Community Manager rankCommunity Manager
    Nov 12, 2025

    I have confirmed with an internal source:

    They need to open a billing case with support to talk through their situation.  Too much specific nuance to answer this in a board.

    My original suggestion is best, submit a support ticket here.

  • MartijnElfers's avatar
    MartijnElfers
    Bronze Contributor
    Nov 12, 2025

    With balance, you mean the open invoices send from Microsoft to the bankrupt company? 

     

    I can only imagine that when you transfer the Azure subscription/resources from one tenant to the other, as of transfer data and that moment all new invoices will be send to the new company. All previous send invoices are still legally attached to the bankrupt company.

    Microsoft can't just re-send previous send invoices to a new company for costs made under a different company for consumption made in the past. 

    But as the new company did purchase the bankrupt company, they're probably still responsible for the due invoices regardless of where the Azure subscription is situated and where the invoices were send to. So it probably doesn't matter even if they move to AWS or other cloud providers. New company is still somewhat obliged to pay due invoices of the bankrupt company they bought (but don't pin me on this, ain't no legal advisor :P)

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