Forum Discussion
Microsoft 365 Now Can Buy Mix Plan Over 300 Lic ?
Hi namlovely2011 ,
here the ref links:
Terms - https://www.microsoft.com/licensing/terms/en-US/productoffering/Microsoft365/MCA
M365 FAQ - https://www.microsoft.com/en-us/microsoft-365/business/microsoft-365-frequently-asked-questions
If this (or someone else's) reply answers your question, please Accept as the solution to help the other members find it more quickly. Otherwise, please let me know if you need further assistance on this topic.
Hi namlovely2011 ,
here the ref links:
Terms - https://www.microsoft.com/licensing/terms/en-US/productoffering/Microsoft365/MCA
M365 FAQ - https://www.microsoft.com/en-us/microsoft-365/business/microsoft-365-frequently-asked-questions
If this (or someone else's) reply answers your question, please Accept as the solution to help the other members find it more quickly. Otherwise, please let me know if you need further assistance on this topic.
ClaudioStallone I heard from my reseller that I can mix license's above 300 all up, it means I can add to tenant 280 Business Standard and 72 Business Basic with annual commitment and is not a problem. So how I should approach to your ref links? I should add that this is my actual scenario so where is the true? Microsoft can turn off licenses above 300? Interesting...Many Thanks.
Hi JenyM,
I have already received several Feedbacks from different Microsoft employees regarding this and there were both statements:
- First, that the 300 seats is limited to the license and not to the combined volume over all M365 Business licenses.
- The other is that the total volume cannot be more than 300.
But as you can read in the FAQ, it is clearly defined that the limit of 300 users may not be exceeded.
In the Terms, which is also the more important statement, I find rather misleading with "Customer may not provision more than 300 user subscription licenses." This can also mean that the 300 user subscription licenses applies per license and not in the total volume over all M365 business licenses.
But here it is the combination of the Terms and the FAQ and so it is not allowed to have more than 300 licenses in the total volume over all M365 Business licenses.
Or how do you see this LicensingConcierge1?
LicensingConcierge1Microsoft
Hi ClaudioStallone JenyM namlovely2011
This post was made under "Multi-Country partners". I do not manage/moderate this community.
However, based on the subject matter, this should have been posted under Business Application community. I'll be able to respond thereafter.
Regards,
LC
- LicensingConcierge1
I think that it really needs official statement from Microsoft & update in Product Terms -
SpoilerSpoilerBased on FAQ & infromation provided by MS Sales to customers, they shall not have more than 300 combined seats of Microsoft 365 Basic/Standard/Premium.
This also You can find in FAQ: https://www.microsoft.com/en-us/licensing/product-licensing/microsoft-365-business
But binding legal document, which are Product Terms shows different statement:
There is nowhere mentioned combined amount of seats. So reading- it leads to interpretation than limit of 300 seats applies per plan (Basic/Standard/Premium)……
More to underline- Product Terms clearly stating, that FAQ is not part of it. So FAQ is not binging document to customer.Do You have may be some official supporting document, which clearly identify those limits & which shows clear interpretation?
Customer is bound by Product Terms & he is not obliged to follow FAQ it those are different ☹
Everybody understand idea & how it shall be implemented, but in fact seems to be that supporting legal documents are not clear …
I saw already few tenants with 300 Business Plans enabled & we are pretty sure that any action against those customers will result in loosing any case in court by Microsoft- thanks to own MS documents :(.
So this shall be clarified- until it is not intentionally to do it not clear 😉Hi Deleted,
Here is the official statement from Microsoft from 21.12.2023:
Microsoft 365 Business product cloud solution provider legacy purchase limitations and cloud solution provider new commerce migration guidelines
Summary
A small number of legacy subscriptions for small business SKUs will not be Microsoft-led migrated to new commerce because they exceed the 300-seat maximum limit.
Impacted audience
Direct bill partners and indirect providers receiving this notification have been identified as having at least one customer subscription impacted
Details
Our Microsoft 365 Business base per-user plans are designed for organizations with up to 300 users. We reserve the right to enforce a future tenant limit of 300 seats across the Business family of plans, in which case we will provide advance notice and further guidance. Customers with more than 300 users should consider subscribing to Microsoft 365 Enterprise plans.
This policy applies for the following Microsoft 365 per-user products:
- Microsoft 365 Business Basic
- Microsoft 365 Business Standard
- Microsoft 365 Business Premium
- Microsoft 365 Apps for Business
- Microsoft Defender for Business
- Teams Essentials
During the Microsoft-led migration period, beginning January 11, 2024, subscriptions that exceed the established limits will not be renewed. Customer subscriptions with more than 300 active licenses for a legacy offer on a per-user product that falls under this policy will not be migrated to new commerce at renewal date. These subscriptions will then move to an expired state and cannot be reactivated. Enterprise SKUs are available, and customers who exceed the limit will need to purchase the corresponding products.
For customers considering subscribing to a Microsoft 365 Enterprise plan, partners should review the current “Do More With Less” Microsoft 365 E3 promotion. Details of this campaign can be found in the Global Promo Readiness Guide.
Next steps
Partners should consult with their customers to discuss how best to meet their needs. Refer to Offer limits and Migrate subscriptions to new commerce in the Partner Center.
Partners can determine which subscriptions are ineligible for migration by downloading the migration data export file. Subscriptions not migratable because of license limits will be flagged as Ineligible in the migration eligibility status column. These subscriptions will have the reason of “License limits defined for the offer have been reached or exceeded.
- Hi @claudio Stallone, do you have a source of this communication? I was not able to find this.
- LicensingConcierge1
Hi Deleted
Product Terms confirms the maximum seat count of 300:
On a side note and for future reference, there are several options to submit feedback:
Join one of the Partner Community calls and input your feedback verbally or via chat during the meeting (even if your question if off topic) - Global CSP Listing Page (eventbuilder.com)
Additionally, as stated at the bottom of the first link, you're free to follow the M365 team and input your feedback:
Otherwise, you're free to submit feedback on most Microsoft documents:
Regards,
Microsoft CSP Licensing Concierge
LicensingConcierge1 & other member- please read carefully what has been stated here & can some native confirm that there is stated that COMBINED amount is 300 or is it not clear and those can be 300 per plan?
Thank You for reply.
Unfortunately it is not. You are reffering to guides & communication to partners. Accoring to MCS signed by Microsoft, the only binding document are Product Terms & same product terms are underlining that FAQ is not part of it.
So this question is about document binding relations between Microsoft & customer, where this is defined.
Regards
Piotr
Dear ClaudioStallone,
I gave very straight forward question & still seems to be no answer. According to MCA only valid document & rule, which customer is obliged to follow document is Product Terms. Same PT clearly stating that FAQ are not part of those. I have putted snapshot of Product Terms where nowhere You can read that 300 limit is COMBINED limit for all plans. There is stating that there is 300 limit, which can be read as per plan. Sorry to say, but Handbook (however it is rule for partner) for customer is valid same way like obsolete train ticket. So question from customer is strigth forward " Can You clearly indicate statement in Product Terms (as only valid document according to Microsoft Customer Agreement", where 300 seats COMBINED limit for all seats is mentioned?
Hi Deleted
As you can read in the Product Terms here: https://www.microsoft.com/licensing/terms/productoffering/Microsoft365/MCA
Microsoft 365 Business Basic/Standard/Premium Use Rights
Customer may not provision more than 300 user subscription licenses.
It is therefore clearly regulated that you are not allowed to have more than 300 user subscriptions.
During the Microsoft-led migration period, beginning January 11, 2024, subscriptions that exceed the established limits will not be renewed. Customer subscriptions with more than 300 active licenses for a legacy offer on a per-user product that falls under this policy will not be migrated to new commerce at renewal date. These subscriptions will then move to an expired state and cannot be reactivated. Enterprise SKUs are available, and customers who exceed the limit will need to purchase the corresponding products.
- Hi. No it is clearly regulated that for each of metioned plans Basic/Standard/Premium you cannot provision more than 300 units. 🙂 I do believe that Microsoft shall update wording & this will solve customers concern. Same wordin is in Polish version.
