Forum Discussion
Is Visio Plan 2 SKU in NCE/CSP retired?
Hi RichardWahlstedt MichaelS-FTZA
I was not satisfied with the conflicting information because Partners should be able to receive reliable information (to the best of my ability).
Therefore, I kept reaching out and can confirm that yes, the commercial Visio Plan 2 SKU should be available for purchase through the Microsoft 365 admin center or through a Microsoft authorized reseller. *** UPDATE *** The issue that happened was that Visio Plan 2 SKU title was appearing with (Non-Profit Pricing) for the commercial product, but we've corrected this SKU title issue in the pricelist republish earlier today.
Your Indirect Provider has already taken care of this for you, so hopefully it can be added to the price list sooner than later.
Going forward, if you have questions, please remember that Resellers should contact their Indirect Provider for any assistance and we're here to help him/her.
If this reply answers your question, please Accept as the solution to help the other members find it more quickly. Otherwise, please let me know if you need further assistance on this topic.
Regards,Microsoft CSP Licensing Concierge
RichardWahlstedt and All,
Unfortunately, I wasn't able to obtain the answer that we need. While the information that I provided came from someone who contributes to the price list documentation, I'm concerned that there's a conflict with the information that you were provided. Perhaps neither source was the correct SME to accurately answer us.
Therefore, this is one where you'll need to submit a support ticket in Partner Center so address this directly. If you're a Reseller, you can ask your Indirect Provider to submit the ticket.
I'm sorry that I cannot confirm on this platform, however the support ticket should provide clarification.
Regards,
Microsoft CSP Licensing Concierge
My Indirect Provider has submitted a ticket and the response was what I described above.
It feels very illogical that Visio Plan 2 would only be available to non-profits.
So I don't feel the need to post a new ticket.
Hi RichardWahlstedt MichaelS-FTZA
I was not satisfied with the conflicting information because Partners should be able to receive reliable information (to the best of my ability).
Therefore, I kept reaching out and can confirm that yes, the commercial Visio Plan 2 SKU should be available for purchase through the Microsoft 365 admin center or through a Microsoft authorized reseller. *** UPDATE *** The issue that happened was that Visio Plan 2 SKU title was appearing with (Non-Profit Pricing) for the commercial product, but we've corrected this SKU title issue in the pricelist republish earlier today.
Your Indirect Provider has already taken care of this for you, so hopefully it can be added to the price list sooner than later.
Going forward, if you have questions, please remember that Resellers should contact their Indirect Provider for any assistance and we're here to help him/her.
If this reply answers your question, please Accept as the solution to help the other members find it more quickly. Otherwise, please let me know if you need further assistance on this topic.
Regards,Microsoft CSP Licensing Concierge