Forum Discussion
Is Visio Plan 2 SKU in NCE/CSP retired?
Hi RichardWahlstedt MichaelS-FTZA
I was not satisfied with the conflicting information because Partners should be able to receive reliable information (to the best of my ability).
Therefore, I kept reaching out and can confirm that yes, the commercial Visio Plan 2 SKU should be available for purchase through the Microsoft 365 admin center or through a Microsoft authorized reseller. *** UPDATE *** The issue that happened was that Visio Plan 2 SKU title was appearing with (Non-Profit Pricing) for the commercial product, but we've corrected this SKU title issue in the pricelist republish earlier today.
Your Indirect Provider has already taken care of this for you, so hopefully it can be added to the price list sooner than later.
Going forward, if you have questions, please remember that Resellers should contact their Indirect Provider for any assistance and we're here to help him/her.
If this reply answers your question, please Accept as the solution to help the other members find it more quickly. Otherwise, please let me know if you need further assistance on this topic.
Regards,Microsoft CSP Licensing Concierge
So what alternative is there for businesses that require the desktop application (which was primarily why people bought Visio Plan 2)?
I have got a reply from Microsoft that there is an error in the december price list.
They will update this a.s.a.p. This SKU will be available for new orders again very soon.
I've only heard talk of an error with the nonprofit SKU.
That said, would you mind providing me with the contact info and/or a snapshot of the conversation that you had with Microsoft please? I would like to show the Modern Works Business Planner to find out if there's a discrepancy.
Regards,
Microsoft CSP Licensing Concierge
- Hi again,
I got a clarification now from my distributor.
It was only a wrong name on the SKU. The SKU is not för non-profit.
My new Vision Plan 2 orders are now processed as normal.The information about the commercial SKU that your Distributor provided to you contradicts the information that I've received from the Microsoft team for this product.
I've shared your response(s) and will follow up once this has been clarified.
Thanks RichardWahlstedt
Regards,
Microsoft CSP Licensing Concierge
- Hi,
We are a Tier 2 Provider, so I sent a ticket about this issue to my Tier 1 distributor TD Synnex.
The connected with Microsoft, and the reply they got was that this was an error in the pricelist.
TD Synnex told me they now received an updated pricelist and was working with their system now to make the Visio Plan 2 for Commercial SKU available for order again. I have no more information than that.