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MBenton's avatar
MBenton
Brass Contributor
May 09, 2024

Enterprise Products without Teams

With the announcement that as of April 1st, partners can no longer sell net-new purchases of enterprise products, M365 E3/E5, Office 365 E3/E5 with Team included, will this also apply to a customer going through a merger where they are consolidating from two tenants into a new tenant?

 

Thanks

Mark 

  • Hi MBenton 

     

    Check the latest partner FAQ.
    https://aka.ms/M365TeamsChangePartnerFAQ *** removed Partner Only documentation since the public has access to this community ***

    This document can be found by logging into Partner Center :smile:

     

     

    It may be that at the time you would need to raise a support request depending on the scenario.

     

    If both organisations are merging into a single tenant, then if the tenant already has 'with Teams' licenses regardless of Business or Enterprise, then they should be able to buy new subscriptions/licenses with Teams.

     

    Where a completely new tenant is being created and you are licensing it from nothing, then that's a different challenge. This is likely where you would need a support request, with evidence of the merger, the fact they already have with Teams licenses etc. And you are of course dependent on the current whim of Microsoft support.

  • Susan2022's avatar
    Susan2022
    Copper Contributor

    MBenton Hi there, there is a substantial FAQ document with many exceptions. If customer has existing subscriptions this count-but do check out out details for yourself! 2024 – "We will update this FAQ to incorporate additional scenarios and feedback. 

     

    • LicensingConcierge1's avatar
      LicensingConcierge1
      Icon for Microsoft rankMicrosoft

      Hi Susan2022 

       

      Thank you for replying to assist, it's greatly appreciated:smile:

       

      However, since Microsoft has noted that the document that you've linked should not be distributed, I will need to remove this file. 

       

       

      • Nick_Beacroft's avatar
        Nick_Beacroft
        Steel Contributor
        I have to question why Microsoft has Partner communities and then allows non-partners to access the posts and content?
        The previous iteration, Microsoft Partner Community, I believe was limited to partners. IMO it was also a better platform than this tech community too.
  • Nick_Beacroft's avatar
    Nick_Beacroft
    Steel Contributor

    Hi MBenton 

     

    Check the latest partner FAQ.
    https://aka.ms/M365TeamsChangePartnerFAQ *** removed Partner Only documentation since the public has access to this community ***

    This document can be found by logging into Partner Center :smile:

     

     

    It may be that at the time you would need to raise a support request depending on the scenario.

     

    If both organisations are merging into a single tenant, then if the tenant already has 'with Teams' licenses regardless of Business or Enterprise, then they should be able to buy new subscriptions/licenses with Teams.

     

    Where a completely new tenant is being created and you are licensing it from nothing, then that's a different challenge. This is likely where you would need a support request, with evidence of the merger, the fact they already have with Teams licenses etc. And you are of course dependent on the current whim of Microsoft support.

  • Hi MBenton 

     

    With the announcement that as of April 1st, partners can no longer sell net-new purchases of enterprise products, M365 E3/E5, Office 365 E3/E5 with Team included, will this also apply to a customer going through a merger where they are consolidating from two tenants into a new tenant?

     

    That's a great question.

     

    This was announced in the April Partner Center announcements and after reviewing the full document, I don't see any mention of an exception for mergers.  Likely since Microsoft began migrating customers to the New Commerce Experience (NCE) platform, and tenant migration and license transfer is not supported in NCE:

     

     

    If this reply answers your question, please Accept as the solution to help the other members find it more quickly. Otherwise, if after reviewing the information you have additional questions, please let me know.


    Regards,

    Microsoft CSP Licensing Concierge

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