Forum Discussion
Roger170
Jun 23, 2023Copper Contributor
Definition of Net Customer Adds in Partner Center
Hi! We struggle with the definition of Net Customer Adds for our Solution Partner Designation. In our SMB segment, many of our customers start with small subscriptions - only 2 or 3 users. We under...
Claudia_Pill
Jun 28, 2023Copper Contributor
Hello everybody,
the question here is, does a subscription have to have a value greater than $250 at the time of the initial order to be counted as a Net Customer Add or not? I would understand it in such a way that a customer is only counted from a subscription value greater than $250, regardless of whether the subscription initially had a lower value. What is the correct way?
Thank you for your support, Claudia
the question here is, does a subscription have to have a value greater than $250 at the time of the initial order to be counted as a Net Customer Add or not? I would understand it in such a way that a customer is only counted from a subscription value greater than $250, regardless of whether the subscription initially had a lower value. What is the correct way?
Thank you for your support, Claudia
TobbeJaw
Nov 16, 2023Copper Contributor
- Claudia_PillNov 16, 2023Copper Contributor
TobbeJaw Yes I did, thank you