Forum Discussion

Copper Contributor

Mar 20, 2025

Solved

Cloud Migration Promo

Dear licensing friends, What are the consequences if a customer with Cloud Migration Promo does not fully migrate to the SaaS? Thanks for your help,

BizApps

Pricing & Licensing

smb

MartijnElfers
Mar 24, 2025
What do you mean "not fully migrate to the SaaS"? With the Cloud Migration Promo the customer transitions from on-premises tot Cloud and thus cancels their EP for on-premises. Of course they can stay on-premises, but than they will be charged a lapsed fee for reactivating their on-premises.

Alternatively you could look at Dual Use Rights. Upgrade the on-premises to the latest version and license the on-premises environment by using Cloud licenses with DUR. See also the promo FAQ.

MartijnElfers

Bronze Contributor

Mar 24, 2025

What do you mean "not fully migrate to the SaaS"? With the Cloud Migration Promo the customer transitions from on-premises tot Cloud and thus cancels their EP for on-premises. Of course they can stay on-premises, but than they will be charged a lapsed fee for reactivating their on-premises.

Alternatively you could look at Dual Use Rights. Upgrade the on-premises to the latest version and license the on-premises environment by using Cloud licenses with DUR. See also the promo FAQ.