Forum Discussion
Business Card Reader in mixed Dynamics 365 & Power Apps licensing Estate
Hi ChrisDoran
You mentioned that your customer has Sales Enterprise. Sales Insights included with the Sales Enterprise license and includes 10 scans/user/month. If additional Business Card Reader capacity is required, you may buy additional Sales Insights capacity licenses to increase the pooled amount.
AI Builder is licensed as an add-on to your Power Apps, Power Automate (or Dynamics 365) license and supports business card reader and is licensed on a capacity basis. The capacity is in the form of “service credits”. The AI Builder add-on is offered via capacity packs.
See the D365 LG (pg.24 & 25) & the Power Platform LG (pg.27 & 28) for further details regarding business card reader.
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Microsoft CSP Licensing Concierge
In this hybrid licensing scenario, can the users with Dynamics 365 Sales Enterprise licenses utilise the Business Card Reader via spare AI Builder credits in that environment or does extra capacity for those users have to be acquired via Sales Insights licenses?
In this hybrid licensing scenario, can the users with Dynamics 365 Sales Enterprise licenses utilise the Business Card Reader via spare AI Builder credits in that environment or does extra capacity for those users have to be acquired via Sales Insights licenses?
Are you asking if a user licensed with Sales Enterprise can use AI Builder credits from another Power Apps/Power Automate user? If so, each user will only have functionality for the licensed purchased.
See https://learn.microsoft.com/en-us/ai-builder/administer-licensing
If this reply answers your question, please Accept as the solution to help the other members find it more quickly. Otherwise, please let me know if you need further assistance on this topic.
Regards,Microsoft CSP Licensing Concierge
As I understand it, AI Builder credits are pooled, either at the environment level or at the tenant level, depending on whether they've been assigned to an environment or not.
An example scenario I have in mind is something like this:
- Customer has 10 x D365 Sales Enterprise licenses, giving them a pool of 100 business card scans in a month
- Customer has 1,000,000 unused AI builder credits
- Customer has consumed all 100 business card scans for the current month
In this scenario, if a user with a D365 Sales Enterprise license tries to use the business card scanner, will they be able to, by them drawing on the unused AI Builder credits, or will the system not allow them to utilise those credits?
AI Builder credit entitlement is for those licensed w/ the applicable Power Platform license:
https://learn.microsoft.com/en-us/ai-builder/credit-management
How each license works with Business Card Reader:
D365 Sales license:
1. Pg. 26 of the D365 LG (under Sales Use Rights) confirms that Business Card Reader is pooled at the tenant level:
2. Business Card Reader is provided via the Sales Insights license. To use Business Card Reader, you may
- Purchase the Sales Enterprise license and the Sales Insight license individually.
- Purchase Sales Premium which includes Sales Insights.
3. The capacity limit for Business Card Reader is 200/user/month. If additional Business Card Reader capacity is required, you may buy additional Sales Insights capacity licenses to increase the pooled amount, which again, is pooled at the tenant level.
Power Apps license:
1. For the Power Apps license, AI Builder supports Business Card Reader. AI Builder is licensed as an add-on to your Power Apps (or Power Automate) licenses.
2. AI Builder is licensed on a capacity basis. This capacity is expressed in the form of service credits or AI Builder credits. Access to AI Builder features within an environment requires AI Builder credits.
3. Each capacity pack includes 1 million service credits per month. Service credits are pooled across the tenant and available service credits are deducted when AI Builder services are used.
4. Credits can be allocated /assigned to a specific environment, or, credits can also remain unallocated at the tenant level.
5. Users need to be entitled to some AI Builder capacity. Entitlement can happen through one of the following paid capacities.
- Some Microsoft products like Power Apps per app plan, Power Apps per user plan, and Power Automate Premium (previously Power Automate per user with attended RPA) plan include AI Builder capacity. Your environment admin can check entitlement in Power Platform admin center by following the instructions in Capacity add-ons. When this amount isn't enough, you need to complete it with one or more AI Builder capacity add-ons.
- Main source of credits is AI Builder credit add-on that you can purchase in the Microsoft 365 admin center.
If this reply answers your question, please Accept as the solution to help the other members find it more quickly. Otherwise, please let me know if you need further assistance on this topic.
Regards,Microsoft CSP Licensing Concierge