Forum Discussion
BTC 3 enrollment eligibility
- Nov 10, 2025
This is what the team shared back to me:
The 10% allowance is based on the quantity of full users licensed at initial enrollment in the promo. If the customer plans to license 40 full users at enrollment (increasing to 120 users midterm), the number of full users they can license in advance of enrollment (while still meeting the ‘new to product’ requirement per the promo policy) is 4 users.
Thank you for the tag JillArmourMicrosoft.
Eligibility is checked when the CSP order is placed in Partner Center. The 10% threshold is calculated based on the number of full users licensed at BTC3 enrolment, which in this case is 40 at the start of the promotion.
In some special cases, Microsoft may grant an exception depending on the scenario. In such cases, you can try to request pre-approval from the customers Microsoft account Team or your Microsoft Partner Account Manager and then raise it with Partner Center Support to have the promotion manually applied against the purchase of 40 licenses.