Forum Discussion

Christian Gfeller's avatar
Christian Gfeller
Copper Contributor
May 07, 2019

User tries to login through the web client, Remote Desktop Services service terminates unexpectedly

Login through rdp client is possible. If a user tries to login through the web client, the remote desktop services services terminates unexpectedly and all rdp sessions are disconnected. Happens on all vms of the pool.

Log Name: System
Source: Microsoft-Windows-TerminalServices-RemoteConnectionManager
Date: 03.05.2019 14:42:14
Event ID: 1036
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer:
Description:
RD Session Host Server session creation failed. The relevant status code was Only one usage of each socket address (protocol/network address/port) is normally permitted.
.

Log Name: System
Source: Microsoft-Windows-TerminalServices-RemoteConnectionManager
Date: 03.05.2019 14:42:14
Event ID: 1035
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer:
Description:
RD Session Host Server listener stack was down. The relevant status code Only one usage of each socket address (protocol/network address/port) is normally permitted.
.
>qwinsta
SESSIONNAME USERNAME ID STATE TYPE DEVICE
services 0 Disc
console 1 Conn
>rdp-sxs#11 adminservice 2 Active
rdp-sxs190329... christian (08EDF225) 3 Active
rdp-sxs190329... luigi.alt (EAE79C76) 5 Active
31c5ce94259d4... 65536 Listen
65537 Down
rdp-sxs 65538 Listen
rdp-sxs190329002 65539 Listen

 

  • Christian Gfeller : Can you confirm if this happens with our Windows client as well? Do you see a diagnostic activity for the bad connection?

    • Christian Gfeller's avatar
      Christian Gfeller
      Copper Contributor

      evasse This only happens if a user tries to connect through the RD web client. The Windows RDP client works fine.

      • Christian Gfeller's avatar
        Christian Gfeller
        Copper Contributor

        ErrorSource : RDStack
        ErrorOperation : ConnectionEstablished
        ErrorCode : 14
        ErrorCodeSymbolic : UnexpectedNetworkDisconnect
        ErrorMessage : Unexpected network disconnect
        ErrorInternal : False
        ReportedBy : RDStack
        Time : 08.05.2019 15:24:54

        ErrorSource : RDStack
        ErrorOperation : ConnectionEstablished
        ErrorCode : 14
        ErrorCodeSymbolic : UnexpectedNetworkDisconnect
        ErrorMessage : Unexpected network disconnect
        ErrorInternal : False
        ReportedBy : RDStack
        Time : 08.05.2019 15:24:54

Resources