Forum Discussion
Latest Remote Desktop client not starting on W10 LTSB 1607
Hello. We're using about 50 thin-clients to connect to our AVD systems. The HP t530 thin-clients are running Windows 10 Enterprise 2016 LTSB / ver 1607 / build 14393 / RS1 and have the Remote Desktop client for Windows (msi) installed, with auto update enabled. This all worked fine until the most recent releases of the Remote Desktop client. Starting with version 1.2.6186 the app simply doesn't start anymore. There's no gui, no errors, nothing. Just for a few seconds the spinning blue circle next to the cursor. It does create msrdcw_xxx.etl files in %temp%\DiagOutputDir\RdClientAutoTrace, however i couldn't locate any obvious errors in it. Upgrading to 1.2.6187 does fixes the problem temporary (but that's probably because it's actually based on the older 1.2.6081 version). Upgrading to the latest releases 1.2.6188, 1.2.6227 and 1.2.6228 reintroduces the problem. It's not something in the thin-client image, also did a fresh Win10 1607 install with latest Windows Updates, same problem. Is there anything i can do or try, except blocking all future updates and staying on 1.2.6187?
7 Replies
- MiniAzCopper Contributor
FYI, just tried the latest 1.2.6347.0 version and it is working again on W10 version 1607.
- MiniAzCopper Contributor
Just a little update, the latest 1.2.6347.0 version seems to fix te problem.
- guptapankaj8Brass Contributor
You can try windows App. That works perfectly fine.
- MiniAzCopper Contributor
Thanks, but W10 1607 doesn't have native MSIX support.
- jnaquayeCopper Contributor
Manually Install an Older Version – If 1.2.6187 works, you might want to manually install 1.2.6081 and disable auto-updates temporarily.
- RykhusCopper Contributor
Same issue running on Windows Server 2016 with version
RemoteDesktop_1.2.6188.0_x64.msi
RemoteDesktop_1.2.6228.0_x64.msiWorks ok with the older version:
RemoteDesktop_1.2.6081.0_x64.msi
Seems several reports already, with the latest Remote Desktop client on Windows 10 Enterprise 2016 LTSB (version 1607). The problem seems to arise with versions 1.2.6186 and later, where the application fails to launch without any error messages.
May suggest rolling back to the stable version at this moment.
Windows 10 Version 1607 remote desktop connection not working - Microsoft Community