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MiniAz's avatar
MiniAz
Copper Contributor
May 14, 2025

Latest Remote Desktop client not starting on W10 LTSB 1607

Hello. We're using about 50 thin-clients to connect to our AVD systems. The HP t530 thin-clients are running Windows 10 Enterprise 2016 LTSB / ver 1607 / build 14393 / RS1 and have the Remote Desktop client for Windows (msi) installed, with auto update enabled. This all worked fine until the most recent releases of the Remote Desktop client. Starting with version 1.2.6186 the app simply doesn't start anymore. There's no gui, no errors, nothing. Just for a few seconds the spinning blue circle next to the cursor. It does create msrdcw_xxx.etl files in %temp%\DiagOutputDir\RdClientAutoTrace, however i couldn't locate any obvious errors in it. Upgrading to 1.2.6187 does fixes the problem temporary (but that's probably because it's actually based on the older 1.2.6081 version). Upgrading to the latest releases 1.2.6188, 1.2.6227 and 1.2.6228 reintroduces the problem. It's not something in the thin-client image, also did a fresh Win10 1607 install with latest Windows Updates, same problem. Is there anything i can do or try, except blocking all future updates and staying on 1.2.6187?

7 Replies

  • MiniAz's avatar
    MiniAz
    Copper Contributor

    FYI, just tried the latest 1.2.6347.0 version and it is working again on W10 version 1607.

  • MiniAz's avatar
    MiniAz
    Copper Contributor

    Just a little update, the latest 1.2.6347.0 version seems to fix te problem.

    • MiniAz's avatar
      MiniAz
      Copper Contributor

      Thanks, but W10 1607 doesn't have native MSIX support.

  • jnaquaye's avatar
    jnaquaye
    Copper Contributor

     

    Manually Install an Older Version – If 1.2.6187 works, you might want to manually install 1.2.6081 and disable auto-updates temporarily.

  • Rykhus's avatar
    Rykhus
    Copper Contributor

    Same issue running on Windows Server 2016 with version 

    RemoteDesktop_1.2.6188.0_x64.msi
    RemoteDesktop_1.2.6228.0_x64.msi

    Works ok with the older version:

    RemoteDesktop_1.2.6081.0_x64.msi

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