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chrishorsted720's avatar
chrishorsted720
Copper Contributor
Mar 13, 2025

Purview Retain and Delete Policy

Hi

Could anyone help me with a question please?. I have a Retain and Delete after 7 years policy. Will email in the Deleted Items and Sent Items folders be retained? If this is true is there a way to exclude the Deleted Items and Sent Items folders? We have a MRM policy in place which purges email from the Deleted Items folder but my assumption is that Purview policies take precedence over MRM policies.

Thanks, Chris

purview
Retention Policy
  • VasilMichev's avatar
    VasilMichev
    MVP
    Mar 14, 2025

    Both types of policies work together. Only the Exchange/MRM ones allow you to target specific folders, so there is still valid use scenario for such. But if you also have a mailbox-wide "retain" policy configured in Purview, it will also have effect - the principles of retention dictate that "retain" always wins over "delete". So even if items in Deleted items/Sent items are purged (moved to the RecoverableItems subtree), they will be kept for the duration defined in the Purview "retain" policy.

    • chrishorsted720's avatar
      chrishorsted720
      Copper Contributor
      Mar 14, 2025

      Thankyou very much for this information. It would be really good if could exclude specific folders in the mail-wide retention policy wouldn't it.

      Thanks

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