Forum Discussion
Legal Hold Communication Acknowledgment links broken by Welcome pop-up
The acknowledgment link generated by Microsoft in a legal hold communication typically takes users to a Purview page with the message "Thank you! Your acknowledgment has been recorded."
But now, the ever-present "Welcome to the new Microsoft Purview portal!" pop-up displays, regardless of the user's permissions, and there's no way to close it or bypass it to reach that "Thank you" page. The "Thank you" page loads in the background, but it's partially obscured by the "Welcome" message.
Can we please do something to either get rid of this welcome message or disassociate it from these legal hold acknowledgment links?
Nevermind, I figured out how to bypass the annoying Welcome pop-up.
To create acknowledgment links that bypass the Welcome pop-up:
- Click the Acknowledgment Link button
- Select the link text and click the Remove hyperlink button
- Select the link text again, click the Insert Hyperlink button, paste https://compliance.microsoft.com/{{AckLink}} and click OK
Now, when you send legal hold communications, your acknowledgment links will bypass the welcome message and display "acknowledgment recorded" message, causing less confusion to the users.
ALSO, if you want to send links to review sets and other tabs in the eDiscovery Premium UI that bypass the Welcome pop-up, you can do so by changing the path and appending the &autoRedirect=false parameter to the URL.
For example, this URL will take you to the new UI (still in Preview mode) and display the Welcome pop-up:
https://purview.microsoft.com/ediscovery/advancedediscovery/cases/v2/xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx?tid=xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx&casename=____________&casesworkbench=Overview
Whereas this URL will take you to old UI and bypass the Welcome pop-up:
https://compliance.microsoft.com/advancedediscovery/cases/v2/xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx?tid=xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx&casename=____________&casesworkbench=Overview&autoRedirect=false
Just change "https://purview.microsoft.com/ediscovery/advancedediscovery" to "https://compliance.microsoft.com/advancedediscovery" and append "&autoRedirect=false" to the end of the URL and you'll bypass the new UI and the Welcome pop-up.
Nevermind, I figured out how to bypass the annoying Welcome pop-up.
To create acknowledgment links that bypass the Welcome pop-up:
- Click the Acknowledgment Link button
- Select the link text and click the Remove hyperlink button
- Select the link text again, click the Insert Hyperlink button, paste https://compliance.microsoft.com/{{AckLink}} and click OK
Now, when you send legal hold communications, your acknowledgment links will bypass the welcome message and display "acknowledgment recorded" message, causing less confusion to the users.
ALSO, if you want to send links to review sets and other tabs in the eDiscovery Premium UI that bypass the Welcome pop-up, you can do so by changing the path and appending the &autoRedirect=false parameter to the URL.
For example, this URL will take you to the new UI (still in Preview mode) and display the Welcome pop-up:
https://purview.microsoft.com/ediscovery/advancedediscovery/cases/v2/xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx?tid=xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx&casename=____________&casesworkbench=Overview
Whereas this URL will take you to old UI and bypass the Welcome pop-up:
https://compliance.microsoft.com/advancedediscovery/cases/v2/xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx?tid=xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx&casename=____________&casesworkbench=Overview&autoRedirect=false
Just change "https://purview.microsoft.com/ediscovery/advancedediscovery" to "https://compliance.microsoft.com/advancedediscovery" and append "&autoRedirect=false" to the end of the URL and you'll bypass the new UI and the Welcome pop-up.
So, https://compliance.microsoft.com/{{AckLink}} just stopped working. It worked for a few days last week, but now does not work at all. What happened?
