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tgraham-legalops's avatar
tgraham-legalops
Brass Contributor
Oct 30, 2024
Solved

Legal Hold Communication Acknowledgment links broken by Welcome pop-up

https://learn.microsoft.com/en-us/purview/ediscovery-acknowledge-hold-notification generated by Microsoft in a legal hold communication typically takes users to a Purview page with the message "Thank...
  • tgraham-legalops's avatar
    Nov 07, 2024

    Nevermind, I figured out how to bypass the annoying Welcome pop-up.

    To create acknowledgment links that bypass the Welcome pop-up:

    1. Click the Acknowledgment Link button
    2. Select the link text and click the Remove hyperlink button
    3. Select the link text again, click the Insert Hyperlink button, paste https://compliance.microsoft.com/{{AckLink}} and click OK

    Now, when you send legal hold communications, your acknowledgment links will bypass the welcome message and display "acknowledgment recorded" message, causing less confusion to the users. 

     

    ALSO, if you want to send links to review sets and other tabs in the eDiscovery Premium UI that bypass the Welcome pop-up, you can do so by changing the path and appending the &autoRedirect=false parameter to the URL. 

    For example, this URL will take you to the new UI (still in Preview mode) and display the Welcome pop-up:

    https://purview.microsoft.com/ediscovery/advancedediscovery/cases/v2/xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx?tid=xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx&casename=____________&casesworkbench=Overview

    Whereas this URL will take you to old UI and bypass the Welcome pop-up: 

    https://compliance.microsoft.com/advancedediscovery/cases/v2/xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx?tid=xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx&casename=____________&casesworkbench=Overview&autoRedirect=false

    Just change "https://purview.microsoft.com/ediscovery/advancedediscovery" to "https://compliance.microsoft.com/advancedediscovery" and append "&autoRedirect=false" to the end of the URL and you'll bypass the new UI and the Welcome pop-up. 

     

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