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Does anyone know what the 'CS019-009' error means for eDiscovery premium jobs?
Hello,
Once in a while, a job in eDiscovery premium will fail with error "CS019-009". For example when preparing search preview, making an export or adding a collection to a review set. The job will give status "failed". When restarted, the job runs completely fine so we never create a ticket for this.
I can't seem to find anywhere what "CS019-009" means. Is this a generic error?
Thanks in advance!
1 Reply
SumanthSomireddyMicrosoft
CS109-009 is a general impermanent failure code, and it occurs if any background job faces a temporary issue. The eDiscovery jobs namely: Search Preview, Export jobs, adding collections to Review Sets run asynchronously and depends on content indexing across Exchange, OneDrive, Teams as well as other background jobs in M365 estate. Possible causes of CS109-009: Temporary lock; resource retention across the data assets registered.
As this is a short-lived error, restart the job multiple times to get result which is the expected behavior. If it fails consistently on the same dataset or action, escalate to Microsoft Support with job ID and correlation ID. It is recommended to keep a track of the job ID and correlation ID before escalating to Microsoft Support.