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Aishat's avatar
Aishat
Copper Contributor
Jul 14, 2025
Solved

Client Side Auto Labelling Not Working

Hi All,   I have configured some rules for client-side auto labelling, sometimes it works, sometimes it does not. It is supposed to upgrade the documents to Protected B. Is anyone else experiencing ...
  • Prathista Ilango's avatar
    Jul 16, 2025

    Hello Aishat,

    Please check if any of the known issues listed here matches your scenario.

    Known issues with automatically applying or recommending sensitivity labels - Microsoft Support

    If the required license is in place and all the above scenarios are not matching yours, check diagnostics for labels available to the user and content explorer/data explorer to differentiate working and non-working scenarios and troubleshoot further. 

    Hope that helps! 

    Regards,

    PI

    Please mark as solution, if you find the answer helpful. This will assist others in the community who encounter a similar issue, enabling them to quickly find the solution and benefit from the guidance provided.

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