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Thomas_Oreskov's avatar
Thomas_Oreskov
Copper Contributor
Mar 14, 2025
Solved

Cant download file in Process manager

Hi

 

I have made a report, and now I want to watch it. How ever I cant out how to read the report, and I cant download it. Download icon is blue and all looks fine. Nothing happens when I click downlaod. How do I download or view the report? 

 

 

  • Hi, 
    I found a solution from this
    https://learn.microsoft.com/en-us/answers/questions/2184620/unable-to-download-purview-exports
    "In PURVIEW, I found the user settings and edited the ediscovery admin & manager permissions and the downloads now work." 

6 Replies

  • bobputs91's avatar
    bobputs91
    Copper Contributor

    It looks like the issue still remains. Did you solve it?

    • Thomas_Oreskov's avatar
      Thomas_Oreskov
      Copper Contributor

      Hi Mike,

       

      I get an email from MS that it is known bug, and MS' "engineers" (I think she said that) are working on the case. 

      I am pretty sure I have the ticket with the bug report, but cant find it right now. If I find it, I will post it to you Mike.  

      • Kantapong_Wongsanguan's avatar
        Kantapong_Wongsanguan
        Copper Contributor

        Hi, 
        I found a solution from this
        https://learn.microsoft.com/en-us/answers/questions/2184620/unable-to-download-purview-exports
        "In PURVIEW, I found the user settings and edited the ediscovery admin & manager permissions and the downloads now work." 

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