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Thomas_Oreskov's avatar
Thomas_Oreskov
Copper Contributor
Mar 14, 2025
Solved

Cant download file in Process manager

Hi   I have made a report, and now I want to watch it. How ever I cant out how to read the report, and I cant download it. Download icon is blue and all looks fine. Nothing happens when I click dow...
Process manager
  • Kantapong_Wongsanguan's avatar
    Kantapong_Wongsanguan
    Jul 22, 2025

    Hi, 
    I found a solution from this
    https://learn.microsoft.com/en-us/answers/questions/2184620/unable-to-download-purview-exports
    "In PURVIEW, I found the user settings and edited the ediscovery admin & manager permissions and the downloads now work." 

Thomas_Oreskov's avatar
Thomas_Oreskov
Copper Contributor
Mar 21, 2025

Hi Mike,

 

I get an email from MS that it is known bug, and MS' "engineers" (I think she said that) are working on the case. 

I am pretty sure I have the ticket with the bug report, but cant find it right now. If I find it, I will post it to you Mike.  

Kantapong_Wongsanguan's avatar
Kantapong_Wongsanguan
Copper Contributor
Jul 22, 2025

Hi, 
I found a solution from this
https://learn.microsoft.com/en-us/answers/questions/2184620/unable-to-download-purview-exports
"In PURVIEW, I found the user settings and edited the ediscovery admin & manager permissions and the downloads now work." 

  • bobputs91's avatar
    bobputs91
    Copper Contributor
    Jul 25, 2025

    Hi Kantapong,

    Great news! Thank you for sharing :)

  • Thomas_Oreskov's avatar
    Thomas_Oreskov
    Copper Contributor
    Jul 24, 2025

    Hi Kantapong

    Thank you for sharing that post. It is much appriciated :) 

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