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dtnbb's avatar
dtnbb
Copper Contributor
Jun 28, 2022

Lab VMS stuck on starting

Hello,

 

Alot of our VM pool has been stuck on "starting" for several hours today. Are there any known issues with lab services right now? 

6 Replies

  • HI - I just realized I missed this thread! Yes, there was a partial outage for Lab Services Preview (Lab Plans). This has been fully resolved over this past weekend. If you are still seeing any issues with long running operations (VMs stuck starting/stopping, creating labs, publishing labs), please open a support ticket so we can get the team engaged ASAP to unblock you. Thanks!
    • dtnbb's avatar
      dtnbb
      Copper Contributor
      Hey Peter,

      We have a ticket open (2206290010002785)

      Unfortunately we have VMs still stuck on "starting" as of this morning. Any help to escalate the ticket is appreciated greatly.
  • Karlheinz_Barth's avatar
    Karlheinz_Barth
    Copper Contributor
    Hello, we have the problem with different Tasks, extending VMPools, deleting Users for more the 24 hours

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