Forum Discussion

Copper Contributor

Jun 28, 2022

Lab VMS stuck on starting

Hello, Alot of our VM pool has been stuck on "starting" for several hours today. Are there any known issues with lab services right now?

Azure Lab Services

dtnbb

Copper Contributor

Jul 11, 2022

Hey Peter,

We have a ticket open (2206290010002785)

Unfortunately we have VMs still stuck on "starting" as of this morning. Any help to escalate the ticket is appreciated greatly.

PeterHauge

Microsoft

Jul 11, 2022

Thanks for the info - I'll follow up!
~Pete [ MSFT ]

planetmaher
Microsoft
Jul 25, 2022
dtnbb - Please try reducing the lab capacity (number of VMs in the virtual machine pool). Once that is finished, increase the lab capacity again. According to the developer I talked to, this should 'reset' the VM publishing/creation process.

cc: PeterHauge

Thanks,

Elizabeth Maher