How do we find out who our Partner Development Manager is?

Hi Mmk2118 Unfortunately I cannot confirm, but I'm sure the link that I provided will answer your question(s). As mentioned, this is not my area of expertise, so the information that I provided is all I have. If this (or someone else's) reply answers your question, please Accept as the solution to help the other members find it more quickly. Otherwise, please let me know if you need further assistance on this topic. Regards, Microsoft CSP Licensing Concierge

Massoud,I'm Asher from the Advanced Support for Partners team. I will DM you to learn your business name and can help determine if you have a PDM and who that is. If you don't have a PDM, there are some things to know..1) Advanced Support for Partners is a paid support plan that includes a Partner Success Account Manager. This is a different role than that of a PDM but is a Microsoft rep that can assist with various needs. You can complete the ASfP learn more from to speak with an ASfP specialist and see if a PSAM and the other ASfP benefits are worth considering for your business. - https://www.microsoftpartnersupport.com/asfp/learn2)If the end goal is to become an LSP to transact EAs, I don't think a PDM or PSAM will be able to help you with that. Only LSPs can transact EA agreements and I'm not aware of any type of enrollment option for a Partner to enroll as an LSP. My understanding is LSPs are invite-only. As a Partner supporting a customer who wants to purchase an EA, you can work with the end customer and the LSP regarding the EA and can provide ongoing support to the customer for services on their EA, you could potentially associate to the customer via DAP or other association for consumption credit and possibly incentives, in addition to options for enhanced support benefits via ASfP for these and possibly other types of customers on an EA or if they purchased through CSP. Thanks,Asher

Mmk2118 LicensingConcierge1 I was giving some information from an internal source: Microsoft will reach out to the partner once they reach a certain revenue and other metrics threshold. They can inquire about ASfP (Advanced Support for Partners) and fill out our form on the website and maybe a PSAM would be helpful. Microsoft Advanced Support for Partners Have you had a PDM in the past? If not they will reach out to you when you are eligiable. I hope this helps. - jill

Hi Mmk2118 This isn't exactly my area of expertise, but you should be able to check if you have a Partner Development Manager (PDM) assigned to you by contacting your Microsoft Partner Network (MPN) representative, or try reaching out to Support for Microsoft Partner. If this (or someone else's) reply answers your question, please Accept as the solution to help the other members find it more quickly. Otherwise, please let me know if you need further assistance on this topic. Regards, Microsoft CSP Licensing Concierge

Hi LicensingConcierge1,Thank you. It seems that this is distinct from a Partner Development Manager.My goal is to be able to ultimately become a LAR (large Account Reseller), being able to help their end-customers signing EAs and SCEs (VL-agreements) with Microsoft.Thank you

Partner Development Manager | Microsoft Community Hub

JillArmour
Community Manager
May 25, 2023
Mmk2118 LicensingConcierge1

I was giving some information from an internal source:

Microsoft will reach out to the partner once they reach a certain revenue and other metrics threshold. They can inquire about ASfP (Advanced Support for Partners) and fill out our form on the website and maybe a PSAM would be helpful.

Microsoft Advanced Support for Partners

Have you had a PDM in the past? If not they will reach out to you when you are eligiable.

I hope this helps. - jill
- Mmk2118
  Brass Contributor
  May 25, 2023
  Thank you JillArmour.
  The team from ASfp told me that we would be assigned an account manager if we signed up with them but that it was different from a Partner Development Manager (PDM), as you also mentioned.
  Never had a PDM in the past.
  The challenge is that we need to help in the signing process of an EA for our client directly with Microsoft and we simply have no one to contact to get started.
LicensingConcierge1
Microsoft
May 23, 2023
Hi Mmk2118

This isn't exactly my area of expertise, but you should be able to check if you have a Partner Development Manager (PDM) assigned to you by contacting your Microsoft Partner Network (MPN) representative, or try reaching out to Support for Microsoft Partner.

If this (or someone else's) reply answers your question, please Accept as the solution to help the other members find it more quickly. Otherwise, please let me know if you need further assistance on this topic.

Regards,

Microsoft CSP Licensing Concierge
- Mmk2118
  Brass Contributor
  May 23, 2023
  Thank you Pernille-Eskebo CSP Licensing Concierge. I reached out to Microsoft Partner Support and they were not able to tell me so far. The Partner Sales Acceleration program does not know either so far. Awaiting to hear back from them. Do you believe that purchasing a Microsoft Action Pack will solve the issue and assign us a Partner Development Manager?
  Thank you
  - SwalehaS
    Copper Contributor
    Sep 12, 2024
    Mmk2118 I understand that if a partner is a managed partner then a PDM is assigned to that partner. What if a partner is not a managed partner? Is there still a PDM assigned?

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