Forum Discussion
Confirm my understanding of Collaboration Exclusions Metric Rule, and edit this rule
Hi,
From my understanding of the Collaboration Exclusions Metric rule (which Microsoft is the author), a meeting is NOT counted as collaboration, if no one has joined on Teams. Does this mean
1. If a meeting doesn't have a teams invite (is completely face to face), it is NOT captured as a collaborative meeting?
2. If a meeting has a teams invite, but everyone attending the meeting is present in person and hence no one logs into Teams for this meeting, this is NOT captured as a collaborative meeting?
We see number 2 happening more and more frequently, and I am concerned we are undercounting our meeting hours.
Appreciate if Microsoft can confirm this, and provide a fix if this is the case? I seem to be unable to edit the Metric rule to remove this requirement. Thank you.
Rgds
Fran
- Hi Fran
Question 1 - Incorrect - a meeting that has been scheduled in the calendar will be considered a collaboration IF the meeting is set as BUSY status, with more than 1 person invited, not cancelled, people have accepted and doesn't go for longer than 24 hours. It doesn't matter if the meeting was set up as a Teams meeting and then it was in person. If there are conflicting meetings, Insights will pick one of them as attended. For example - meeting 1 has a Teams invite, meeting 2 doesn't; if someone joins the Teams meeting, they would not be counted as having attended Meeting 2.
Question 2 - Again, this example will still be captured as a meeting as it will meet the rules as laid out in the answer to Q1.
More detail can be found here - https://learn.microsoft.com/en-us/viva/insights/advanced/analyst/metric-rules#the-collaboration-exclusions-rule
Hope this helps
K
1 Reply
- Karlee Scott-Murphy
Microsoft
Hi Fran
Question 1 - Incorrect - a meeting that has been scheduled in the calendar will be considered a collaboration IF the meeting is set as BUSY status, with more than 1 person invited, not cancelled, people have accepted and doesn't go for longer than 24 hours. It doesn't matter if the meeting was set up as a Teams meeting and then it was in person. If there are conflicting meetings, Insights will pick one of them as attended. For example - meeting 1 has a Teams invite, meeting 2 doesn't; if someone joins the Teams meeting, they would not be counted as having attended Meeting 2.
Question 2 - Again, this example will still be captured as a meeting as it will meet the rules as laid out in the answer to Q1.
More detail can be found here - https://learn.microsoft.com/en-us/viva/insights/advanced/analyst/metric-rules#the-collaboration-exclusions-rule
Hope this helps
K