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Fran_Khoo's avatar
Fran_Khoo
Copper Contributor
Dec 07, 2023
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Confirm my understanding of Collaboration Exclusions Metric Rule, and edit this rule

Hi,   From my understanding of the Collaboration Exclusions Metric rule (which Microsoft is the author), a meeting is NOT counted as collaboration, if no one has joined on Teams.    Does this mean ...
  • Hi Fran

    Question 1 - Incorrect - a meeting that has been scheduled in the calendar will be considered a collaboration IF the meeting is set as BUSY status, with more than 1 person invited, not cancelled, people have accepted and doesn't go for longer than 24 hours. It doesn't matter if the meeting was set up as a Teams meeting and then it was in person. If there are conflicting meetings, Insights will pick one of them as attended. For example - meeting 1 has a Teams invite, meeting 2 doesn't; if someone joins the Teams meeting, they would not be counted as having attended Meeting 2.

    Question 2 - Again, this example will still be captured as a meeting as it will meet the rules as laid out in the answer to Q1.

    More detail can be found here - https://learn.microsoft.com/en-us/viva/insights/advanced/analyst/metric-rules#the-collaboration-exclusions-rule

    Hope this helps

    K

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