Forum Discussion
What’s new in Office 365 administration—new Service health dashboard now generally available
Hi Adam - I'm looping in Anne Michels who might be able to help answer your question.
Thanks for looping me in, Maddie.
Hi John,
thanks for your feedback. I've shared it with the engineering team.
A couple of thoughts: The service health dashboard is a tenant specific view, and shows you only incidents which your tenant is affected by. That's why only you have access to it in your service health dashboard in the admin center. You can give people in your organization access to the service health dashboard by i.e. assigning them i.e. the role of a service administrator. A person does not need to ahve an Office 365 license in order to be an admin. You can find more about the roles here: https://support.office.com/en-us/article/About-Office-365-admin-roles-da585eea-f576-4f55-a1e0-87090b6aaa9d
We're also currently working on email notifications. These will become avaialble later this year and will make it easy for you to forward the information via email as well. Please let me know if this helps or if you have additional needs that we're not considering yet.
Thanks,
Anne
Hi Ann,
Just yesterday for 5 minutes there was a outage in office 365 services, the error message said our services are unavailable when we try to log in to portal.office.com but after 5 mins it was restored.
As I am assuming that this was global may be it didnt appear on our Service health dashboard, which we expected it to.
Do you think it such kind of outage will be showing up in Service health Dashboard.
Thanks,
PS
Hi Priyanka,
there was no reported Portal outage yesterday. If you see something like this again, a good option is to tweet the @Office365Status handle and see if there is a known issue. If we aren’t aware of an issue, we encourage you to raise a Support request so we can investigate and understand what issue you are hitting.
Thabnks,
Anne
thanks a Ann :) we will report it to MS Support
