Forum Discussion

Iron Contributor

Aug 19, 2016

Solved

User termination process regarding mails and data

Im not sure where to ask, but I think it is related to admin's process. When employee leaves, as a admin, I have to delete their account. But before I have to backup their mails and data in onedr...

admin

Vadivelu_Balusamy
Aug 19, 2016
Yes. You have option to seach the content inside the terminated user mailbox. Find the below link for detailed information.

https://support.office.com/en-us/article/Offboard-a-user-from-Office-365-for-Business-44d96212-4d90-4027-9aa9-a95eddb367d1?ui=en-US&rs=en-US&ad=US

For OD4B.
https://support.microsoft.com/en-in/kb/3042522

TonyRedmond

MVP

Aug 20, 2016

I wrote about the process that you might care to follow some time ago at http://windowsitpro.com/blog/securing-exchange-online-mailbox-after-employee-fired. You might find the information presented there valuable. We also cover the topic in more depth in the Office 365 for IT Pros ebook (https://exchangeserverpro.com/ebooks/office-365-for-it-pros/) because there is much more to think about than Exchange mailbox data such as the user's OneDrive for Business site, any other SharePoint Onine sites that they own/administer, even things like Sways they have authored and the blog they might have written through Delve. Basically, this is a complicated area that will differ from company to company depending on how you use Office 365. You have to figure out where users generate data, how that data is managed, and how it can be captured/preserved when users leave (for one reason or another).