Forum Discussion
camkerr
Jan 26, 2022Copper Contributor
Unable to Update Address in Admin Center
Hello All, I've had this problem for months and unfortunately have not had any luck with a support ticket. I thought I would post here to see if anyone else has encountered this or has any work ...
VasilMichev
Jan 27, 2022MVP
Best open a support case, they should be able to update it on your behalf.
camkerr
Jan 27, 2022Copper Contributor
I did open a support case and they are unable to change the address. Their recommendation is just to wait for the system to accept the new address, however it’s been more than half a year and it still won’t take the new address.
- VasilMichevJan 27, 2022MVP
Sure, I could have told you that as well, without you being a paying customer of mine... The least they can do is escalate to the next level, and relay the issue to the engineering team.