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Jim Williams's avatar
Jim Williams
Copper Contributor
Nov 08, 2017

Unable to assign Exchange Online Advanced Threat Protection trial licenses to users?

I've had three support cases with Office 365 support, but I still can't get an answer on this so thought somebody here might be able to help.   We are a school and have Office 365 A1 for students a...
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Mantas Peciulis's avatar
Mantas Peciulis
Copper Contributor
Aug 31, 2018

Hi Guys,

 

We are having the same issue here as well. We have bought ATP for Faculty and they are not showing up in Portal. They are showing up under ATP_ENTERPRISE_FACULTY in Powershell but when trying to assign the licenses to a user, it says ''Set-MsolUserLicense : Unable to assign this license because it is invalid. Use the Get-MsolAccountSku cmdlet to retrieve a list of valid licenses.'' 


Any help would be appreciated!

 

Thanks

Mark Needham's avatar
Mark Needham
Copper Contributor
Sep 27, 2018

Hi, Did you ever manage to get to the bottom of this issue. Experiencing exactly the same thing with ATP_ENTERPRISE_FACULTY. 

 

This process really does not make any sense compared to the way all other licensing works. 

  • poom212421412412's avatar
    poom212421412412
    Copper Contributor
    Sep 27, 2018

    Nope, I just buy the licences and hope for the best

     

    It does look like they are active if i look in security center as I can see things getting caught by ATP

    • Thijs Lecomte's avatar
      Thijs Lecomte
      Bronze Contributor
      Oct 17, 2019
      Just experienced the same thing at a customers. They are visible through powershell but not in the portal. We understand that we don't need to assign them. But we should be able to follow-up our license count through the portal.

      Any one ever found a fix for this?

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