Forum Discussion

ciqyf's avatar
ciqyf
Brass Contributor
Oct 28, 2026

Talk to a live agent at Microsoft

Firstly, I don't know if this is the correct place to ask, if not, I apologise, and would be greratful if I could be directed to the correct medium. So.....   *** I am writing this on behalf of so...
microsoft 365
ciwrjym's avatar
ciwrjym
Tin Contributor
Oct 29, 2026

You can reach Microsoft customer service through the Microsoft Support Portal or by calling business support at (844) 313-2242.

 

 

 

Online Support & Chat

 

 

 

• Go to the Microsoft Page.

 

• Sign in with your Microsoft account.

 

• Type your issue or "Chat with an agent" in the search bar.

 

• Click Contact Support or Get Help, select your specific product and category, and choose the web chat option.

 

 

 

Phone Support

 

 

 

• Business & Sales Support Number: Call (844) 313-2242 (Available Monday through Friday, 6:00 AM to 6:00 PM PT).

 

• Global Numbers: For regional numbers outside the U.S., check the Microsoft Global Customer Service Numbers.

 

 

 

Business and School Accounts

 

 

 

• Non-admin users must contact their internal IT administrator for help.

 

• Administrators can sign in to the Microsoft 365 Admin Center to open a support ticket or request a callback.