Forum Discussion
Service Request video attachment format?
When creating a support ticket on Microsoft 365 Admin Center, at the bottom of the ticket creation, there is an option for attachment right? And it states that one can attach either a photo or video ...
Hi CHI-Lynx,
If the video you were trying to upload is a demonstration on how the issue/problem was being reproduced, you can alternatively use screen recording feature of PowerPoint.
darlene22xx I'll have to try the recording via powerpoint. I tried to record via the snipping tool, and they would not take the recording. Multiple times now.
- CHI-Lynx
When I logged a support ticket to Microsoft that is what they asked me to do in order to record and reproduce the issue. I hope it works for you too.
