Forum Discussion
Semi annual to Monthly enterprise - Roll back plan
SN-7268 without touching the device after setting the channel, yes, you can expect it to take upwards of 24 hours to activate. If you want to expedite this process, I've got another video I can point you to 🙂 https://youtu.be/g5VfSMlpJn0?si=lfLQyvI_fzje0VL-
The 23:35 mark covers the command line trigger if you want to expedite the update check.
MicrosoftHi SN-7268
Happy to assist with this. First, through the Servicing Profile you have access to controls like rollout waves, pause, and rollback for situations where users report an issue with Monthly Enterprise Channel. Often times rolling back to a previous build is more advantageous than hopping update channels.
That said, there are a few different options for changing channels. First, you would need to add these devices via the "Exclude Devices" control under Device selection criteria. Once the device offboards you can trigger the channel change. I'll refer you to this video we published that walks through the various methods > https://youtu.be/rIpoloAZnSg?si=87Kp_cGWuS1kpi1l. The 6:40 marker in particular covers the policy settings for Intune.
In the not-so-distant future you will be able to do the channel change directly through the Apps admin center, so keep an eye out in the portal for news on those changes.
BobClements, Thank you so much for taking your time and helping me on this.
I could go through the video you shared which clarified most of my doubts. Thanks again. Just one thing to confirm, Video marking 2.25 which talks about the Click2run acknowledges and registers the channel change and installs the updated channel's latest version on the local machine, any timelines we can have for this? By default is it 24 hours or something? and can we expedite this process by any means like through command prompt running click2run.exe /updateuser or re-running the C2R scheduled task ? Trying to limit the impacted time for the user in cases of rollback.
Thank you.- BobClements
SN-7268 without touching the device after setting the channel, yes, you can expect it to take upwards of 24 hours to activate. If you want to expedite this process, I've got another video I can point you to 🙂 https://youtu.be/g5VfSMlpJn0?si=lfLQyvI_fzje0VL-
The 23:35 mark covers the command line trigger if you want to expedite the update check.
BobClements , Thank you so much for all your help.
Tested locally on a machine. I had to update few registries to get the Semi-annual back on the device (HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Office\ClickToRun\Configuration -UpdatechannelChanged and UpdatesEnabled keys to 'True' which were 'False' for some reason ).
So far so good. I have enabled the servicing profile for all users 🙂 Wish me luck..Thanks once again.
