Forum Discussion
Raising support requests
Not sure what is going on but with the admin centre now if you raise a service request I can only request that someone calls me. Then aside from that I cannot raise a second request until that one h...
I have just had it confirmed whilst on a call to support that this is the case, it is now limited to 1 service request at a time per admin!
That's... retarted. Really, I've had cases that stayed open for months. And what's stopping me to just create another GA and open a new request with it.
Just curious, what kind of subscription do you have?
- E5 subscription
- Indeed it is and you are right you could do that but how inconvenient would that be.
Nice that they have just quietly changed it as well, no mention of the change that I can see, it was frustrating as hell just trying to deal with them today for two tickets.
