Forum Discussion
Option to make a mailbox shared doesn't appear
Hey folks, I recently took ownership of the company's exchange. I am trying to convert a mailbox to be a shared mailbox but the option doesn't appear for some reason. This is a user who did not hav...
Does he actually have a mailbox provisioned? Assigning the license doesn't always result in creating a mailbox, for example if the ExchangeGUID value is populated no mailbox will be created.
Just to exclude the possibility of some UI-related glitch, you can try the operation via PowerShell:
Set-Mailbox email address removed for privacy reasons -Type shared
Just to exclude the possibility of some UI-related glitch, you can try the operation via PowerShell:
Set-Mailbox email address removed for privacy reasons -Type shared