Forum Discussion
Office 365 tenant Admin account access lost
Hi Tech Friends, This is for one of our customer/client. Our customer is having on-premises exchange 2016 and they have/had one office365 tenant created by one CSP service provider/reseller f...
They can try the domain takeover process as detailed here: https://learn.microsoft.com/en-us/entra/identity/users/domains-admin-takeover
Other than that, your best option is to open a support case and work with them to verify the ownership of the tenant.
Other than that, your best option is to open a support case and work with them to verify the ownership of the tenant.
Dear Vasil,
Thanks a lot for your time and for the link. I will try to sort it out from there as domain takeover process.
In the case of support case, can you please guide me on where we can raise the ticket?
Thanks a lot for your time and for the link. I will try to sort it out from there as domain takeover process.
In the case of support case, can you please guide me on where we can raise the ticket?
- You can raise it from your own tenant's M365 admin center, or call support directly: https://learn.microsoft.com/en-us/microsoft-365/admin/support-contact-info?view=o365-worldwide