Forum Discussion
Office 365 tenant Admin account access lost
Hi Tech Friends, This is for one of our customer/client. Our customer is having on-premises exchange 2016 and they have/had one office365 tenant created by one CSP service provider/reseller f...
They can try the domain takeover process as detailed here: https://learn.microsoft.com/en-us/entra/identity/users/domains-admin-takeover
Other than that, your best option is to open a support case and work with them to verify the ownership of the tenant.
Other than that, your best option is to open a support case and work with them to verify the ownership of the tenant.
- Dear Vasil,
Thanks a lot for your time and for the link. I will try to sort it out from there as domain takeover process.
In the case of support case, can you please guide me on where we can raise the ticket?- You can raise it from your own tenant's M365 admin center, or call support directly: https://learn.microsoft.com/en-us/microsoft-365/admin/support-contact-info?view=o365-worldwide
